Archive for May, 2009

Wake up to the power of the web browser

May 11, 2009

Are you still using the desktop; still choosing to access enterprise applications through Windows?

It can be difficult to break away from accepted ways of working. Managing such a break is even more complicated when the business is bamboozled by a series of marketing buzzwords.

The big hype of the moment is cloud computing, a generic term used to describe the provision of scalable enterprise services over the web. Rather than having to access applications through a traditional desktop interface, businesses can use the cloud to host applications and store data.

As many as nine out of ten C-level executives know what cloud computing is and what it can do, according to a recent survey by consultancy Avanade and Kelton Research (see further reading, below).

But at the same time, 61% of senior managers are not currently using cloud technologies. For the majority, it is probably time you woke up to the power of the web browser.

Working through a web browser is no longer a niche activity. Salesfore.com and Google Apps are high profile and popular examples of how users can access applications through a web browser.

Such cloud-based software suites mean users can enter the browser and work collaboratively on essential documents. The high quality of services also means users can also benefit from the functionality of traditional desktop software, such as drag and drop, and multiple interfaces.

There are still issues to overcome, of course. Some businesses remained concerned about hosting information outside the corporate firewall. And recent problems with Google Mail show how failure of the cloud could derail essential business processes.

Such issues mean providers will have to develop secure methods for accessing browser-based applications offline, as well as online. However, such problems are minimal given the quick development of cloud computing.

Businesses often need a high profile sponsor to help push new technologies. When it comes to browser-based apps, there can be no more prestigious supporter than Vivek Kundra, the new CIO of the United States and a confirmed fan of Google Apps (see further reading).

What’s more, the recession is likely to push interest in cost effective and hosted applications. The Avanade and Kelton research also found that 54% of executives use technology to cut costs.

In these economically sensitive times and with an increasing high level of functionality, the web browser can help your IT department provide a great customer experience.

Further reading

Cloud computing is a two-edged sword
http://blogs.zdnet.com/Gardner/?p=2841

The new US CIO is a fan of Google Apps
http://blogs.computerworld.com/obama_cio_vivek_kundra_white_house_cio

What is the marketplace asking for?

May 11, 2009

There are a lot of people with their heads in the clouds. Proof comes in the form of the recession, with many so-called experts suggesting the financial situation is far from horrific.

Prominent business leaders remain hopeful, with some suggesting the upturn could come by the end of the year (see further reading, below). It is time to get real.

Such sentiment is dangerous because the worst is still to come, with other stories emanating from the media elucidating quite how dire the situation has become.

The Times reported recently that the UK is expected to be the worst hit of the major EU economies, with the British jobless total set to hit 2.55 million by the end of the year.

It also noted that consultant PricewaterhouseCoopers has told its clients to ensure their business can bear a 5% decline in the economy during 2009.

Smart IT leaders have already realised that the downturn is here to stay. Don’t expect an upturn by the end of this year. Next year will also be hard and we might not see the much-desired green shoots of recovery until 2011.

In such an economically constrained environment, how can small companies focus on development processes that lower costs and meet specific business issues?

UK IT trade body Intellect believes that when the upturn comes the technology industry will be at the core of new growth opportunities. And the entrepreneurial nature of Britain’s small businesses will help drive innovation.

Such opportunities will rely on small firms establishing the right approach to technology. The best-placed firms will look at how automation can remove cost from the business and improve efficiency.

Entrepreneurial spirit comes from a desire to give talented workers the power to create and innovate. Technology is clearly no exception to this rule and you should investigate how your valued employees can become end-user developers.

The devolution of IT development power will give your firm the flexibility to meet the changing demands of clients. Remember that what the marketplace is asking for right now is smart, flexible processes.

Small businesses have an inherent advantage over their larger, slower-moving rivals. Enjoy the opportunity to change.

Further reading

A way out of the recession?
http://www.mad.co.uk/Main/News/Articlex/8ecb83dde88f41048a60635e5ed54408/Marketers-can-lead-way-out-of-recession.html

World in grip of great recession
http://business.timesonline.co.uk/tol/business/economics/article5880559.ece

IT industry reviews innovation support
http://www.publictechnology.net/modules.php?op=modload&name=News&file=article&sid=19310